A companies return policy is a direct reflection of their belief in their products as well as their trust in their customers. We love our products and we believe you will too. However, we want you to feel comfortable buying directly from us.
As such, we have created the most customer friendly return policy in the industry, and its simple.
Give our supplements and coffee a try and if you decide you don't dig it we will buy it back from you! All we ask is you give our consumable products a fair trial period of at least 2 weeks before you decide to ditch it!
1. Go to ramadvantage.com/pages/contact-us
2. Fill out the Contact form with your name and email
3. Fill in the Message field with your Order Number
In order to process your return we require unused portions be returned to the address below.
6100 219th St SW
Mountlake Terrace, WA 98043
Include your full name and order number with your return to help expedite the process. Once we receive your return please allow up to 5 business days for processing. You will be contacted once we have processed the refund.
Please note: The customer is responsible for all return shipping fees. After your return has been processed funds can take upwards of 10 business days to post to your account. This timeframe is an estimate as once we have processed your return it is up to your financial institution timeframe to post your refund.
This return policy is valid for 30 days from the date of purchase.